Frequently Asked Questions
Find answers to common questions about our shower glass services, pricing, installation process and more.
Pricing
How much does a frameless shower door cost?
Pricing varies depending on size, glass type, and hardware. We provide custom quotes to match your project.
Do you offer financing options?
Not at the moment. We currently require payment according to our standard project terms. If you have specific questions about payment methods or scheduling, our team is happy to help you find a solution that works for you.
Are there any hidden fees?
No, all costs are clearly outlined in your quote.
Do you offer free estimates?
Yes, we provide free estimates based on your project details.
Timeline
How long does installation take?
Most installations are completed in 2–4 hours. Complex custom enclosures may take longer.
How soon can you start my project?
We can usually schedule measurements within a few days.
What is the lead time from order to installation?
After final measurements and initial payment, fabrication takes 1–2 weeks. Installation is scheduled shortly after.
Warranty
What does your warranty cover?
The glass and hardware we use are covered by their respective manufacturers’ warranties. Additionally, we provide a 1-year warranty on the installation to ensure everything is perfectly fitted and functional.
What if something breaks after installation?
Just reach out—we’ll assess the issue and help resolve it.
Do you offer maintenance services?
Yes, we assist with adjustments, replacements, and maintenance.
Glass Types
What glass thickness do you recommend?
We recommend 3/8” or 1/2” tempered glass depending on the design.
Do you offer different glass finishes?
Yes—clear, frosted, and other options are available.
Is the glass safe?
Yes, all glass is tempered for safety and durability.
Contractor Questions
Do you work with contractors and builders?
Yes, we partner on residential and commercial projects.
Can you provide bulk pricing for multiple units?
Yes, special pricing is available for larger projects.
What is your lead time for commercial projects?
Varies by scope, but we work to meet deadlines efficiently.
Additional Questions
Do I need final tile before measurements?
Yes, all finished surfaces must be completed before measurements.
Can I customize my shower design?
Yes, every project is fully customized.
Can you match my bathroom hardware?
Yes, we offer multiple hardware finishes to match your space.
Still Have Questions?
Our team is here to help. Contact us today and we’ll answer any questions you have about your shower glass project.
Get in Touch
Whether you’re looking for a sleek frameless door or a fully custom enclosure, our team is ready to bring your vision to life with precision and care.
- (980) 785-4030
- contact@theshowerglass.com
- Charlotte, SC